Roman is an extraordinary shop owner and human being. My vehicle was at a different shop and I was being told that due to circumstances, that I would not have my vehicle for 2 months and they kept shifting the blame. I called Roman as a consultant, and he was very thorough, asking clarifying questions and helping me to understand what was happening with my vehicle and the next steps to take to get the issues resolved, and my vehicle back to me in a timely manner. Though my repairs were not done at this location, Roman took time out of his day to help me and ensure that I was not taken advantage of. Roman has shown honesty and integrity and helped educate me on my vehicle. Wonderful owner and person!
Samantha, Thank you immensely for taking the time to share your experience. We are glad you felt comfortable consulting our team and we really hope your situation resolved well for you.
- Mr. Transmission - Milex Complete Auto Care - Oklahoma City